Online meetings
Make every meeting online, or offer online alongside in person, with your platform and joining link shown to your customer.
Where: Settings › Scheduling › Where we meetOpen in Chalkedin
Choose how you meet
Under Settings › Scheduling › Where we meet:
- Changing locations: you go to your customers, or the place changes.
- Fixed location: always the same place, such as a clinic, studio or office. The place’s name and address are shown beside the time.
- Online only: every meeting is online. Everything your customer reads says online meeting in place of meeting.
- Offer online meetings as well: keeps your in-person choice, and adds Is this meeting in person or online? to the New meeting page. It starts on In person each time. The choice is yours; your customer isn’t asked.
Platform and joining link
- Online platform (optional): what you meet on, such as Microsoft Teams, Zoom or Google Meet. It is shown beside the time.
- Joining link (optional): only if you use the same link for every meeting, such as a personal meeting room. It is shown to your customer beside the time and again once they accept. Leave it empty if each meeting gets its own link, as it does when you send a Teams invitation from Outlook; your customer is then told the link will come with their calendar invitation.
Both can go into your emails with the [Platform] and [Joining link] handles.
What changes on an online link
No address is asked for, the PPE question is left off, and a fixed location isn’t shown. A reschedule request keeps the same kind.
Still stuck?
In Chalkedin, open Help and feedback from the menu under your initials (More on a phone) and tell us what happened, or email [email protected].
Checked against Chalkedin on 20 October 2026.